Jitbet Privacy Policy — Your Data, Our Responsibility

Jitbet is a trusted online betting platform delivering safe and transparent services to users in Bangladesh. We believe your personal data belongs to you, and protecting it is our core responsibility.

This Privacy Policy explains how your information is collected, used, stored, and protected when you use the jitbet website and mobile app. By using jitbet, you agree to the terms of this Privacy Policy.

This policy was last updated on 1 January 2026. We will post a notice on the platform for any changes, and the update date will be revised accordingly.

Jitbet only collects information necessary to provide our services. We never ask for data we don't need. The table below outlines what is collected and why:

Jitbet uses your information only for specific, legitimate purposes. We never use your data for anything beyond what is stated.

• To create, manage, and verify your account.
• To process deposits, withdrawals, and other financial transactions.
• To provide betting services, lottery, and promotional offers.
• To detect and prevent fraud, money laundering, and other illegal activities.
• To provide customer support and technical assistance.
• To improve platform security and performance.
• To meet legal obligations and respond to requests from regulatory authorities.
• To analyse preferences and usage patterns for a personalised experience.

Jitbet does not sell or rent your personal information to third parties. However, limited data may be shared in the specific circumstances outlined below:

• Payment Processor: Only the information necessary to process transactions is shared with payment gateways such as Mobile Pay and Nagad.
• Identity Verification Services: Identity-related information may be shared with approved third parties for KYC verification.
• Legal Authorities: Information may be disclosed in response to a court order or a lawful request from a government authority.
• Fraud Prevention: Limited data may be shared with services that help detect and prevent fraudulent activity.
• Business Transfers: If jitbet merges with another organization for any reason, users will be informed in advance.

In all of the above cases, only the minimum necessary information is shared, and third parties are contractually bound not to disclose it to anyone else.

Jitbet uses cookies and similar technologies on its website and app to enhance your browsing experience. Cookies are small files stored on your device that help the website remember your preferences.

You can disable cookies at any time through your browser settings. However, turning off essential cookies may affect the functionality of certain platform features.

Jitbet retains your data only for as long as necessary. Retention periods vary depending on the type of data.

• Account Information: For as long as your account remains active, and up to 5 years after closure.
• Transaction Data: Up to 7 years, as required by financial regulators.
• Communication Records: Support tickets and chat history for up to 2 years.
• Usage Logs: Up to 90 days for security analysis.
• Cookies & Session Data: As per the defined retention period, typically between 30 days and 1 year.

Every registered user on the jitbet platform has the following rights regarding their personal data. To exercise any of these rights, contact us at support@jitbet.biz.

• Right to Access Data: You can request to know what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: Under certain circumstances, you can request that your data be deleted.
• Right to Restrict Processing: You can request that the use of your data be restricted for specific reasons.
• Right to Data Portability: You may request a copy of your data in a portable format.
• Right to Opt Out of Marketing: You can opt out of promotional messages at any time.

We aim to respond within 30 business days of receiving your request. For complex or multiple requests, it may take a little longer — but you will be informed in advance.

Jitbet employs industry-standard technical and administrative measures to protect your data. Our security infrastructure is regularly updated and tested.

• All web traffic is secured with 256-bit SSL encryption.
• Sensitive data stored on our servers is protected with AES-256 encryption.
• Multi-factor authentication (MFA) is available for added security.
• Regular security audits and penetration testing are conducted.
• An Intrusion Detection System (IDS) is actively monitoring the platform.
• Only authorized personnel have access to your data.

Jitbet strictly prohibits use by anyone under the age of 18. We do not knowingly collect data from or provide services to minors.

• Age verification is carried out at registration, and users under 18 are not permitted to create an account.
• If we are notified that a minor's data has been collected inadvertently, it will be deleted immediately.
• If you believe your child is using jitbet, please contact us immediately at support@jitbet.biz.

Jitbet may update this Privacy Policy from time to time. For any significant changes, we will post a notice on the website and notify you via your registered email or mobile number.

Continued use of the platform after any changes constitutes acceptance of the updated policy. If you do not agree to the new policy, you may request that your account be closed.

For any questions or concerns regarding this Privacy Policy, please get in touch with us:

• Email: support@jitbet.biz
• Live Chat: Available at the bottom-right corner of the platform at all times.
• Support hours: 7 days a week, 24 hours a day.